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Guide

Audit log, retention and data requests

The audit log lists every change, with before and after values. Retention sets how long data is kept. You can ask for a copy of your data.

Updated 05-11-2026

Audit log

Settings › Audit log lists every change to settings, roles, access and records, with who made it and the values before and after. Entries can’t be edited.

Retention

Settings › Account settings › Retention shows how long each type of data is kept. Only the client owner sees it.

For each type, you can make the default shorter, but not longer. Some types have a floor that no client can shorten. Leave a period empty to use the default.

Ask for your data

1. Go to Settings › Profile and find Your data.

2. Choose Ask for a copy of my data, or Ask for a correction and say what is wrong.

3. Enter the code we email you to confirm.

We reply within one month. A copy is sent to your email. The request shows In progress, then Completed with the date.

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