Legal
Terms of service
The agreement between Instafluence and a client that uses the product.
The full terms
This agreement
Last updated: 5 November 2026.
These terms apply between Instafluence (“we”) and the business that signs up (the “client”). The client owner accepts them once, at sign-up, for the client and all its brands. We record the name, the date and the version. By accepting, you confirm that you may bind the business.
The product is for businesses. It isn’t meant for personal use.
New versions
A new version of these terms applies to clients who sign up after we publish it. Your settings show the version you accepted.
Accounts
Each client has one owner, who holds the plan and billing and decides who may use the account. Keep your sign-in details safe. You are responsible for what happens under your account. Tell us at once if you think someone else has used it.
Working with creators
You are responsible for engaging creators lawfully, and for seeking any consent your use of their data needs. Adding a creator to a list, campaign or deal is your own good-faith decision. The product adds no separate approval step.
You are also responsible for your own marketing, including ad labels in each market you sell in. Our disclosure checks are advice, not legal advice.
AI and data
AI output is a suggestion, and it can be wrong. A person on your team decides whether to accept, edit or reject it. AI doesn’t change a stage, contact a creator or commit spend.
Creator data comes from public sources and from what creators share. It can be late, incomplete or wrong. We show a missing number as missing, and we don’t promise that a creator will perform in any way or that a campaign will reach any result.
Your data
Your fit profiles, notes, deals, fees and drafts stay yours. You let us hold and use them only to run the service for you. We don’t use them to train AI models. Our privacy policy explains how we handle personal data.
Our product
We own the product, its scoring method and the shared creator index. You may use them for your own business while your account is open. If you send us ideas, we may use them without owing you anything.
What you must not do
Don’t use the product to break the law or anyone’s rights, or to harass creators. Don’t copy, resell or build a rival database from the index. Don’t scrape the product, or try to get around its limits or security. Don’t try to reach another client’s data.
Plans, credits and fees
Plans are Free, Pro, Business and Enterprise, and each has its own limits. Reading data already in the index counts against monthly quotas. Fresh collection and AI checks on creators spend credits.
A job is charged only when it succeeds, at its actual cost. A failed or stopped job costs nothing. Credits and quotas reset each month on your subscription date, and unused monthly credits don’t carry over. Top-up packs last 12 months.
We will show you the price and any taxes before you agree to pay for a paid plan or a top-up. Enterprise use is subject to fair use.
Suspending or ending the service
You can stop using the service at any time. We may suspend or close an account that breaks these terms or puts the service or other people at risk. We will tell you why unless the law or a safety reason stops us.
When an account closes, your data follows the periods in our privacy policy.
Changes to the service
We improve the product over time, so features can change. We aim to keep the service available, but it may sometimes be down, and we don’t promise that it will never fail.
Confidentiality
Each side keeps the other’s private business information confidential and uses it only for this agreement. This doesn’t cover information that is already public, or that the law requires someone to share.
Limits on liability
The service is provided “as is”, as far as the law allows. Neither side is liable for indirect or consequential loss, or for lost profit, business or goodwill. Our total liability for any claim is limited to what you paid us in the 12 months before the claim.
These limits don’t apply where the law doesn’t allow them, or to fraud.
You will cover our loss if a claim against us comes from how you used creators’ data, or from your campaigns.
Law and disputes
The laws of India govern these terms, and the courts of India decide any dispute. Please talk to us first, because most problems can be solved that way.
Other terms
If part of these terms can’t be enforced, the rest still applies. You can’t transfer this agreement without our written consent. We may transfer it if the business is sold or merged. To reach us: Use the form at instafluence.ai/contact.