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Guide

Integrations and the public profile

Connect your brand’s Instagram or YouTube to add its data to your records. Everything works without them.

Updated 05-11-2026

Connect an account

1. Go to Settings › Integrations.

2. Pick Brand Instagram or Brand YouTube and choose Connect.

3. Sign in to the platform.

We test the connection first. Nothing syncs until the test passes.

Check a connection

Each connection shows its last sync, records synced and errors. Choose Test connection to check it again, or Pause to stop syncing for now.

Disconnect

Choose Disconnect. This signs out at the platform, stops syncing at once and deletes the stored sign-in.

Data already synced is kept under your retention policy. You can export it first.

Only the client owner or the person who connected it can change a connection.

Public Instagram profile

Without a connection, we read your brand’s public Instagram profile once a day. This shows follower change during campaigns. No sign-in is needed.

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